Accessibility Services & Pricing
Every package includes real code-level fixes — not overlay widgets. Choose the level of protection your business needs.
Start with a Free Audit
Every engagement begins with a complimentary accessibility scan. I run your site through WAVE, Lighthouse, and axe-core, then summarize the findings in a plain-English email. No obligation, no credit card.
Request Your Free ScanPaid Service Packages
Accessibility Audit
A thorough audit documenting every WCAG violation on your site, with prioritized recommendations.
- Automated scan (WAVE, Lighthouse, axe-core)
- Manual keyboard navigation test
- Screen reader testing (NVDA/VoiceOver)
- Color contrast analysis
- Detailed findings report (PDF)
- Prioritized fix recommendations
- Legal exposure summary
- 30-minute walkthrough call
Audit + Remediation
Complete audit plus I fix every WCAG violation in your site's code. The full solution.
- Everything in Accessibility Audit
- Full code-level WCAG 2.1/2.2 AA remediation
- Alt text for all images
- Keyboard navigation fixes
- Focus indicator implementation
- Form label and ARIA corrections
- Color contrast fixes
- Skip navigation links
- Semantic heading structure
- Before & after Lighthouse scores
- 30-day compliance guarantee
Full Compliance Package
Audit, remediation, and ongoing monitoring so new content never reintroduces violations.
- Everything in Audit + Remediation
- Quarterly re-audits (4 per year)
- New content accessibility review
- WCAG 3.0 readiness assessment
- Accessibility statement page
- Staff training guide (PDF)
- Priority email support
- Annual compliance certificate
Compliance vs. Litigation: The Numbers
Proactive compliance costs a fraction of defending a single lawsuit.
Proactive Compliance
- Accessibility audit: $297–$500
- Remediation: $500–$2,000
- Ongoing monitoring: $100–$200/month
- Total first year: $1,000–$5,000
Lawsuit Defense
- Settlement (typical): $5,000–$25,000
- Attorney fees: $5,000–$25,000+
- Emergency remediation: $3,000–$10,000
- Repeat lawsuit risk: 46% of defendants
What I Fix (and Why It Matters)
Alternative Text for Images
Screen readers announce "image" with no context when alt text is missing. A blind visitor to your restaurant site can't read the menu. A screen reader user on your e-commerce site can't identify products. I add descriptive, accurate alt text to every meaningful image.
WCAG Criteria: 1.1.1 Non-text Content (Level A)
Keyboard Navigation
Many people can't use a mouse — they navigate with Tab, Enter, and arrow keys. If your booking widget, menu, or form can't be used by keyboard, that's a WCAG violation and a barrier for real users. I ensure every interactive element is fully keyboard accessible.
WCAG Criteria: 2.1.1 Keyboard (Level A), 2.1.2 No Keyboard Trap (Level A)
Color Contrast
Light gray text on a white background is unreadable for people with low vision or color blindness. WCAG requires a minimum 4.5:1 contrast ratio for normal text and 3:1 for large text. I audit every text/background combination and fix those that fail.
WCAG Criteria: 1.4.3 Contrast Minimum (Level AA)
Form Labels & Error Handling
Every form field needs a programmatic label — placeholder text alone doesn't count. Error messages must be clear, specific, and associated with the field they reference. I fix label associations, error patterns, and required field indicators.
WCAG Criteria: 1.3.1 Info and Relationships (Level A), 3.3.2 Labels or Instructions (Level A)
Focus Indicators & Skip Links
Keyboard users need to see where they are on the page. Removing focus outlines (a common CSS mistake) makes navigation impossible. I implement visible focus indicators and "skip to content" links so keyboard users can navigate efficiently.
WCAG Criteria: 2.4.7 Focus Visible (Level AA), 2.4.1 Bypass Blocks (Level A)
Heading Structure & Semantic HTML
Screen readers use headings to navigate page content. Skipping heading levels (H1 to H4) or using headings purely for styling breaks navigation. I restructure headings into a logical hierarchy using semantic HTML elements.
WCAG Criteria: 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA)
Check Your Own Site Right Now (Free)
You don't need to hire anyone to find out if your website has accessibility issues. These free tools will show you in minutes:
WAVE Scanner
Paste your URL and instantly see every accessibility error, contrast failure, and structural issue on your page.
Scan with WAVEGoogle Lighthouse
Built into Chrome. Press F12, click Lighthouse, run an Accessibility audit. You get a score out of 100 and a list of failures.
Already in your browser — no install needed
Keyboard Test
Put your mouse away. Press Tab through your entire website. If you can't reach something, can't see where focus is, or get trapped — that's a violation.
Read the 5-Min GuideFound issues? Send me your URL and I'll send you a detailed audit with fix recommendations — free, no obligation.
Already Received a Demand Letter?
If a law firm has contacted you about your website's accessibility, here's what to do:
- Don't ignore it. These are real legal actions with real consequences. Ignoring a demand letter typically makes things worse and more expensive.
- Contact an attorney familiar with ADA digital accessibility litigation. They can assess the specifics of your case.
- Get your website remediated immediately. Demonstrating good-faith compliance efforts — showing that you hired a specialist and fixed the issues — can significantly strengthen your legal position and reduce settlement amounts.
- Document everything. Keep the before/after audit reports, the list of fixes made, and the Lighthouse scores pre- and post-remediation. This evidence of good faith matters.
I offer expedited remediation for businesses facing active demand letters or lawsuits. I can typically turn around an audit and full fix within 5–7 business days for standard websites.
46% of businesses that get sued once get sued again. Proper remediation — not an overlay widget — is the only way to reduce that risk.
Get Emergency Remediation HelpWhat You'll Need to Get Started
Before I can fix your website, I need access to make changes. Here's what to have ready:
Your Hosting & Domain Credentials
Have your login information ready for:
- Web hosting provider — Where your website files live (e.g., GoDaddy, Bluehost, SiteGround, Netlify, Vercel, WP Engine)
- Domain registrar — Where your domain name is registered (e.g., Namecheap, Porkbun, GoDaddy, Google Domains)
- CMS login — Your WordPress admin, Shopify admin, or similar dashboard access
Important: Many Website Templates Cannot Be Converted
This is the hard truth most agencies won't tell you: many Wix, Squarespace, GoDaddy Website Builder, and drag-and-drop templates are structurally deficient and cannot simply be modified to become accessible.
Common platform limitations:
- Wix — Generates complex nested
<div>structures that break screen reader navigation. Limited control over heading hierarchy and ARIA attributes. Many Wix widgets are not keyboard accessible. - Squarespace — Better than Wix but still constrains heading structure, offers limited alt text controls for background images, and uses templates with hard-coded contrast issues.
- GoDaddy Website Builder — Minimal accessibility controls. Generated HTML often lacks semantic structure. Focus management is frequently broken.
- Weebly / Jimdo / other drag-and-drop builders — Similar structural limitations. The underlying HTML is not designed with accessibility in mind.
What this means for you: If your current website is built on one of these platforms and has significant accessibility issues, the most cost-effective path is often to rebuild the site on an accessible foundation rather than trying to patch an inherently broken template. I'll assess this during the audit and give you an honest recommendation.
Sites built on WordPress (with a well-coded theme), custom HTML/CSS, Shopify (with an accessible theme), or static site generators are typically fixable without a full rebuild.
30-Day Compliance Guarantee
If any WCAG 2.1/2.2 AA violation I fixed is still present after delivery, I will re-fix it at no additional cost within 30 days. No questions asked.